President Mr. Shinji Chiba
[Member for 15 years, Miyagi]
I joined the group because I came across the group’s original system of attracting customers and training programs for employees.
I used to work for a medical company. I was interested in the beauty industry, but I did not have experience, and mainly women are the staff members who work in this business. Thus, I hesitated to start the business. When I did start as a manager, it was in very uncertain circumstances. The number of customers per month was unstable, and I could not forecast sales. The employees did not stay with me for a long time, and I was always worried about both sales and employees. It was in these circumstances that I joined the group and put their original customer attraction system into practice. Now, I constantly gain more than 100 new customers per month, without advertisement.
The cosmetics we use at our salons are carefully manufactured at the group’s own factory. After visiting the factory, our staff members become more confident when explaining the advantages of the products. As a result, customers are satisfied with the products. With the sales from the repeated purchase of cosmetics, we exceeded the break-even point, and I could run my business with stable sales. Regarding the employee training, the group’s support system provides various trainings according to levels and ranks and develops the personnel required for the company.
We are planning to increase to up to 10 salons by 2020. I appreciate this wonderful environment and the opportunity to provide the workplace with more women. We want to be needed by society and will be a company that can contribute to the local society.